Understanding Your Invoice After Installation
Last updated October 2, 2025
Overview
After your Dispatch360 installation is complete, your first invoice may include charges beyond your standard monthly subscription. This is normal — these charges reflect the real costs associated with getting your system deployed and operational.
What Additional Charges May Appear
Depending on your installation, your invoice may include one or more of the following:
| Line Item | What It Covers |
|---|---|
| Travel Expenses | If our installation team traveled to your site, travel costs are billed at cost with no markup. |
| Lodging | When overnight stays were required for multi-day installations, lodging costs are included. |
| Daily Per Diem | If applicable, a standard daily per diem for meals and incidentals during the installation visit. |
| Additional Equipment | Any hardware components required beyond the standard package that were identified and installed on-site. |
Why We Show These Line Items
We include every installation-related cost as a separate line item because we believe in complete transparency. You should know exactly what was required to get your system running and why each cost was incurred. There are no fees or administrative markups on installation costs.
Questions About Your Invoice
If you have questions about any line item on your invoice, contact our billing team before your payment due date: billing@dispatch360.com or +1 (888) 998-7767, Monday through Friday 9:00 AM to 5:00 PM ET.
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