End User License Agreement (EULA)
Last updated March 25, 2026
Software Licensing Agreement
This Software Licensing Agreement (the “Agreement”) is entered into and effective as of the Licensee’s approval of the quotation (the “Effective Date”). This Agreement is made by and between SKEYEWATCH, INC., a Florida Profit Corporation, with its principal office at 5207 Commercial Way, Spring Hill, FL 34606 (the “Company”), and the customer acquiring the license to skEYEwatch’s software (the “Licensee”), as identified in the approved quotation. The Company and the Licensee are collectively referred to as the “Parties” and individually as a “Party.”
Definition of Software: For purposes of this Agreement, “Software” refers to all proprietary software products developed, licensed, or sold by the Company, including but not limited to Dispatch360 and any related modules, plug-ins, extensions, updates, or future versions, whether delivered as standalone applications, cloud-based platforms, mobile applications, or embedded systems.
1. License To The Software
1.1 License Grant
The Company grants the Licensee a limited, non-sublicensable, non-exclusive, non-transferable license to use the Software solely for internal business operations, subject to timely payment of Licensing Fees.
1.2 Phone Support
Licensee is entitled to reasonable technical phone support during standard business hours.
1.3 Equipment
Hardware may be separately purchased. Together, Software and Equipment constitute the “Solution.”
2. Intellectual Property
2.1 IP Ownership
All intellectual property rights in the Software remain the exclusive property of the Company.
2.2 Authorized Vehicles
Use of Software is limited to vehicles owned or leased by Licensee and properly licensed.
2.3 Authorized Users
Licensee is responsible for controlling access credentials.
2.4 Restrictions
Licensee shall not copy, resell, sublicense, reverse engineer, or create derivative works.
2.5 Improvements
Any improvements relating to the Software shall be deemed Company property.
3. Information Provision
The Licensee agrees to promptly provide:
- Authorized User names and contact details
- User roles
- Authorized Vehicle list
- Other reasonably requested operational information
4. Onboarding and Initial Billing
4.1 Onboarding Fee
The first month’s upfront charge constitutes a one-time onboarding and implementation fee covering training, configuration, integrations, testing, and deployment services.
4.2 Onboarding Period
Onboarding is expected to be completed within thirty (30) days from the Effective Date.
4.3 Commencement of Recurring Billing
Recurring Licensing Fees begin at the conclusion of the 30-day Onboarding Period regardless of onboarding completion status. If completed earlier, no additional charges apply during that initial window.
4.4 Client Cooperation
Timely onboarding depends on Licensee cooperation. Delays caused by Licensee shall not defer recurring billing unless agreed in writing.
4.5 Scope Changes
Any alternative schedules or scope modifications must be agreed in writing before the end of the Onboarding Period.
5. Payment of Licensing Fees
5.1 Licensing Fees
$69 per vehicle monthly (standard) or $79 per vehicle (AI-enhanced).
5.2 Fee Adjustments
Up to 5% annual increase after Initial Term.
5.3 Hardware Payments
Equipment must be paid in full at order.
5.4 Installation Expenses
Licensee covers travel, lodging, and labor.
5.5 Billing Schedule
Billed monthly, due within fifteen (15) days.
5.6 Full Payment Obligation
No deductions or offsets.
5.7 Taxes
Licensee responsible for all taxes.
5.8 Late Payments
1.5% monthly late fee; suspension after 30 days.
5.9 Reinstatement
$250 reinstatement fee plus balances.
5.10 Collections
Licensee responsible for collection costs.
6. Third-Party Services And Dependencies
6.1 Integrations
Software may rely on third-party providers.
6.2 No Liability
Company not liable for third-party outages.
6.3 Subject to Change
Third-party services may change without notice.
6.4 Payment Providers
Company not liable for payment processor errors.
7. Representations And Warranties
7.1 IP Rights
Company has authority to grant license.
7.2 General Authority
Each Party has authority to enter Agreement.
7.3 Compliance
Software complies with applicable laws.
8. Term And Termination
8.1 Initial Term
Twelve (12) months.
8.2 Auto-Renewal
Automatically renews annually unless 30-day notice.
8.3 Termination by Company
Material breach not cured within 15 days.
8.4 Termination by Either Party
Insolvency, fraud, cessation.
8.5 Termination by Licensee
30-day notice; early termination fee applies.
8.6 Post-Termination
Access ceases; no refunds.
9. Confidential Information
9.1 Definition
Non-public business and technical information.
9.2 Protection
Confidentiality obligations survive termination.
10. Limitation of Liability
10.1 General
No liability for indirect or consequential damages.
10.2 AI Limitations
AI tools are supplemental; no guarantee of error-free operation.
11. Indemnification
11.1 By Licensee
Licensee indemnifies Company for misuse or violations.
12. Disclaimers
12.1 As-Is
Software provided without warranties.
12.2 Risk Acknowledgment
Not sole basis for safety or legal decisions.
12.3 No Guarantee of Results
No uptime or data accuracy guarantee.
12.4 NDAA Disclaimer
No warranty of NDAA compliance unless expressly stated.
12.5 GPS Disclaimer
GPS guidance is informational only.
12.6 Video Usage Policy
See Customer Live Video Policy.
13. General Terms
13.1 Notices
Delivered via certified mail or email.
13.2 Amendments
Must be in writing.
13.3 No Waiver
Must be written.
13.4 Force Majeure
No liability for events beyond control.
13.5 Assignment
Not assignable without consent.
13.6 Severability
Invalid provisions do not affect remainder.
13.7 Entire Agreement
Supersedes prior communications.
13.8 Headings
For reference only.
13.9 Currency
USD.
13.10 Governing Law
Florida law; binding arbitration.
13.11 Binding Effect
Effective upon approval.
14. Software Updates And Feature Changes
The Company may modify or update Software at any time. Updates may change workflows. Licensee acknowledges such changes and agrees Company is not liable for inconvenience resulting from updates.
Was this article helpful?
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Contact Support